11.1 You understand and agree that GGC has the right to provide this service free of charge or require payment; the recharge amount charged by this service is a general charging channel or billing method provided by GGC in order to collect Internet value-added service usage fees from end users. The top-up amount cannot be used for any products or services other than this service. If you make a consumption after completing the top-up, GGC will not refund the consumed amount. If the user applies for a refund for the recharge amount that has not been consumed in the user account, he can contact customer service and provide relevant supporting materials. GGC will review the user's refund. If GGC passes the review, it will return the corresponding recharge amount to the user according to the payment method selected by the user when recharging, and deduct the corresponding handling fee.
11.2 You understand and agree that GGC has the right to decide and revise relevant charging standards and rules at its own discretion, and such standards and rules will take effect as soon as they are published and constitute an effective part of these terms. GGC can modify and change the charging standards and methods of paid services according to actual needs, and can also start charging for some free services. GGC will notify or announce on the corresponding service page before the aforementioned modification, change or start of charging. If you do not agree with the aforementioned standards, rules and revisions, you have the right to stop using the service.
11.3 You understand and agree that GGC provides a paid subscription service with a time limit, and the service period is one month from the user's paid subscription. At the same time, after the service period is exceeded, GGC will do its best to extend the subscription period for you free of charge, so that you can continue to subscribe to the paid services you have purchased. But please be aware and understand: If the paid subscription service changes after the above-mentioned service period is exceeded, the user or business’s own reasons (such as violation of laws and regulations, policy regulations or industry rules, involvement in infringement disputes, violation of public order and good customs, etc.) or other reasons GGC will not bear any responsibility for merchants who are removed from the shelves, blocked or unable to subscribe normally.
11.4 Some of GGC's services are provided for a fee. If you use the fee-based service, please abide by the relevant terms. GGC will make a prompt on the relevant page. If you refuse to pay such fees, you cannot use the relevant network services.
11.5 GGC will have the right to determine the tariff standards and charging methods of the services provided by GGC. GGC may formulate different tariff standards and charging methods for different services, and may also determine different tariff standards according to different stages of the services provided by GGC and payment methods.
11.6 GGC may modify and change the charging standards and methods of paid services according to actual needs, and GGC may also start charging for some free services. GGC will notify or announce on the corresponding service page before the aforementioned modification, change or start of charging. If you do not agree to the above modifications, changes or paid content, you should stop using the service.
1.7 Recharge
11.7.1 GGC's products have different virtual currency for each product. The recharge value of each product is the virtual currency of the corresponding product, and the virtual currency is not common among products.
1.7.2 Users understand and know that GGC does not provide platform services for trading virtual currency between users. Trading virtual currency between users constitutes a violation of this clause, and GGC has the right to take corresponding appropriate measures without notice to ensure that GGC does not provide platform services for user virtual currency.
11.7.3 The user understands and agrees that the virtual currency of the recharge product is not applicable for refund without reason. Once the recharge is successful, the recharge is confirmed to be completed, and GGC will not provide any modification or correction services. Users are not allowed to request a refund on the grounds that there are still remaining virtual currency in the account after the consumption is completed.
11.7.4 When a user recharges a product under GGC, the user must carefully confirm his account number and information. If the user recharges the wrong account or chooses the wrong recharge due to improper operation, ignorance or insufficient understanding of the recharge billing method, etc. If you damage your own rights and interests due to the category and other circumstances, GGC shall not be required to make any compensation or compensation.
11.7.5 Users who use services provided by third-party payment companies when recharging should abide by the terms and service rules of the third party; users should properly keep personal information during the use of third-party payment services, including but not Limited to bank card account numbers, passwords, verification codes, etc.; the user agrees and confirms that GGC will not bear any responsibility for disputes arising from third-party payment services.
11.7.6 If the user's account is frozen and/or terminated due to violation of the terms of this clause, GGC shall not be required to make any compensation or compensation.
11.7.7 If the user’s recharge is inaccurate due to the failure of the GGC recharge system itself, GGC will make changes and remedial measures according to the user’s recharge situation when GGC recovers, has valid data and the user provides legal and valid credentials.
11.7.8 If the recharge amount of the system is less than the actual recharge amount of the user due to the failure of the GGC recharge system itself, GGC will make up the difference.
11.7.9 If the recharge amount of the system is greater than the actual recharge amount of the user due to the failure of the GGC recharge system itself, GGC has the right to recover the difference.
11.7.10 The user understands and agrees that once you successfully subscribe to a merchant using the virtual currency in your account, GGC will not provide any order modification or correction services. Without the consent of GGC, the book virtual currency that the user has subscribed to and paid for by the paid merchant will not be refunded; the virtual currency that the user has subscribed to and paid for by the paid merchant will not be refunded due to the suspension or interruption of the service provided by GGC or the withdrawal of the paid merchant.
11.7.11 After the user recharges the virtual currency, for the invoice that should be issued by GGC according to law, the invoice can be obtained from GGC according to the demand (now fully upgraded to an electronic ordinary invoice):
11.7.11.1 Please send the following information to [email protected] (if you have any questions, please contact customer service):
(1)The account (mobile phone number/email number/login account) used by the user to log in to GGC-related products (such as GGC, HUIDU);
(2)User account nickname;
(3)The user's recharge record (can be queried in My Wallet - Recharge Record);
(4)The verified email address of the user to receive the invoice. Users are requested to understand and know that you should ensure the validity and accuracy of the email address you provide and have completed platform verification, and you are solely responsible for any errors in the email address you provide.
11.7.11.2 The user understands and knows that the invoice amount is the actual order amount paid, excluding the discount amount.
11.7.11.3 Regarding the recharge bill, GGC will confirm it with the laws and regulations of the country where the business and recharge method are located.